Sadie.
Privacy

Privacy Policy.

Last updated: July 19, 2026

Sadie is a service operated by Hotly, Inc. (“Sadie,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect when you use Sadie’s websites, chat, and related services (the “Services”), how we use and share it, and the choices you have. By using the Services, you agree to this Policy and to our Terms of Service. Questions? Email support@getsadie.ai.

1. Information we collect

Information you provide to us:

  • Account details — your name, email address, phone number, and social media handles, so we can set up your account and reach you.
  • Content and messages — the messages, videos, images, and files you share with Sadie, including content you create for campaigns.
  • Payment and payout details — processed by our payment provider, Stripe. Card and bank details are collected and stored by Stripe, not by us.

Information we collect automatically or from other sources:

  • Public profile data — publicly available information from the social profiles you connect or share with us, which we use to understand your work and match you with campaigns.
  • Device and usage data — IP address, device and browser information, and how you interact with the Services, used to operate, secure, and improve them.
  • Cookies and similar technologies— see “Cookies” below.

2. How we use your information

  • Providing, maintaining, and improving the Services;
  • Matching you with brand campaigns and preparing briefs;
  • Processing transactions and payouts;
  • Communicating with you about deals, your account, and the Services;
  • Providing customer support;
  • Detecting, preventing, and addressing fraud, abuse, and technical issues; and
  • Complying with legal obligations.

We do not sell your personal information.

3. How we share your information

  • With brands — when you agree to work on a campaign, we share what the brand needs to run it, such as your public profile, deliverables, and the content you create for that campaign.
  • With service providers — companies that help us operate the Services, such as payment processing (Stripe), messaging, hosting, and analytics, under agreements limiting how they may use your data.
  • For legal reasons — when required by law, legal process, or to protect the rights, property, or safety of our users, the public, or Hotly, Inc.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
  • With your consent — for any other purpose you agree to.

4. Payments

Payments and payouts are handled through Stripe. When you get set up to receive money, Stripe collects and processes the details it needs directly, and its use of your information is governed by Stripe’s own privacy policy. We receive limited information from Stripe (such as payout status) needed to run the Services.

5. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling them may affect how the Services work.

6. Data security

We implement appropriate technical and organizational measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymize it.

8. Your rights and choices

  • Access — request a copy of the personal information we hold about you;
  • Correction — ask us to correct inaccurate information;
  • Deletion — ask us to delete your personal information or close your account;
  • Opt-out — unsubscribe from promotional communications at any time;
  • Portability — request your information in a portable format.

To exercise any of these rights, email support@getsadie.ai. We will respond as required by applicable law. Depending on where you live, you may have additional rights under local law (for example, under the GDPR if you are in the European Economic Area or the United Kingdom, or the CCPA/CPRA if you are a California resident), and we honor those rights where they apply.

9. International data transfers

We are based in the United States, and your information may be transferred to, stored, and processed there and in other countries where our service providers operate. Where required, we use appropriate safeguards for such transfers.

10. Children's privacy

The Services are intended for adults. They are not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, contact us at support@getsadie.ai and we will delete it.

11. Changes to this policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above, and for material changes we will provide additional notice where appropriate. Your continued use of the Services after changes take effect means you accept the updated Policy.

12. Contact us

Hotly, Inc.
Email: support@getsadie.ai