Sadie.
Terms

Terms of Service.

Last updated: September 1, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Codevet Solutions Private Limited (“Sadie,” “we,” “us,” or “our”) and govern your use of Sadie’s websites, chat, and related services (the “Services”). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services, you represent that you meet these requirements, that any information you provide is accurate, and that your use of the Services complies with all applicable laws. We may refuse, suspend, or terminate access at our discretion.

2. The Services

Sadie is an AI manager for influencer marketing. Sadie helps brands run creator campaigns, including finding creators, writing briefs, negotiating fees, reviewing content, messaging and handling payments, and helps creators find and manage brand deals. Most of the Services are provided using artificial intelligence.

  • No guarantee of deals or results. We do not guarantee that a creator will receive offers, be selected by a brand, or earn any particular amount, or that a brand will book a particular creator or achieve any particular result from a campaign.
  • Not an employer, agent, or talent agency. We call Sadie a manager to describe what the Services do. That does not create an employment, agency, partnership, or fiduciary relationship between you and us. Creators are independent contractors.
  • AI assistance. Sadie’s messages, recommendations, briefs, and other outputs are generated with AI and may contain errors. Please check anything important before relying on it. These outputs are not professional, legal, or financial advice.

3. Accounts

You are responsible for your account, for keeping your access credentials and devices secure, and for all activity under your account. Notify us promptly at support@getsadie.ai if you suspect unauthorized use. You may close your account at any time by contacting us.

4. Campaigns, offers, and payment

  • Offers. Campaign offers presented to you state the deliverables, the deadline, and the amount payable to you for that campaign (your “Creator Rate”). An offer becomes binding when you accept it through the Services.
  • Deposits. Where stated in the offer, a portion of your Creator Rate is collected from the brand before you begin filming and held until the campaign completes.
  • Delivery and approval. You must deliver content that materially conforms to the campaign brief by the stated deadline. Content that does not conform may require revision before payment is released.
  • Payouts. Payouts are made through our payment provider. You must complete its onboarding to receive payment. Timing of payouts may depend on its processing and your bank.
  • Taxes. You are responsible for all taxes on amounts you earn through the Services. We may collect tax information and issue tax documents where required by law.
  • Cancellations. If a brand cancels after you have accepted an offer, or a campaign fails, we will tell you what happens to any amounts already collected, consistent with the campaign terms presented to you.

5. Brand fees and billing

This section applies to brands and agencies who use Sadie to run campaigns. There is no subscription and no monthly fee.

  • Fee per creator. You pay the flat fee shown on our pricing page for each creator you book through the Services, whether that creator is paid or gifted. Launching a campaign costs nothing.
  • When you are charged. The fee is charged with the payment that approves the creator. Payments are processed by our payment provider.
  • Non-delivery refunds. If a booked creator fails to deliver the agreed deliverables, you may request a refund of up to 50% of Sadie’s fee for that booking. We review each request and determine the refund amount. Requests go to support@getsadie.ai. Our Cancellation and Refund Policy covers the rest.
  • Processing fee. Payment processing costs are passed through to you at cost.
  • Creator budgets. Creator fees are set by you, are separate from Sadie’s fee, and are held by our payment provider until you approve the work. We do not take a markup, percentage or commission on creator fees.
  • Rights are priced per creator. Usage rights, paid-advertising rights and exclusivity are agreed with each creator in that creator’s offer and priced into their fee. They are not granted by Sadie’s fee, and rights take effect as set out in section 7.
  • Taxes and failed payments. Fees are exclusive of sales tax, VAT and similar taxes, which are added where they apply. If a payment fails we may retry it and may suspend the Services until it succeeds.
  • Questions about a charge. If something has gone wrong with a charge, contact us at support@getsadie.ai. We would rather sort it out.

6. Our compensation

Sadie is compensated by brands for the services we provide to them. The Creator Rate shown in an offer is the full amount payable to you for that campaign. Amounts a brand pays in connection with a campaign may include Sadie’s fees and other costs and may differ from your Creator Rate. We do not charge creators fees to use the Services unless expressly stated at the time.

7. Content and intellectual property

  • Our IP. The Services and all content we provide — including software, design, text, and branding — are owned by Codevet Solutions Private Limited or its licensors and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Services as intended.
  • Your content. You retain ownership of content you create, except as you license or transfer it under a campaign. By submitting content to the Services, you grant Sadie a worldwide, non-exclusive, royalty-free license to host, use, copy, modify, and display it as needed to operate and promote the Services.
  • Campaign content. Rights granted to a brand in content you create for its campaign are as stated in the campaign brief or offer, and take effect when you have been paid in full for that campaign.
  • Originality. You represent that content you submit is your original work, does not infringe anyone’s rights, and that you have all releases and permissions needed (including music, locations, and people appearing in your content).

8. Copyright complaints (DMCA)

We respect intellectual property rights and expect users to do the same. If you believe content on the Services infringes your copyright, send a notice to support@getsadie.ai with: (a) identification of the copyrighted work; (b) identification and location of the allegedly infringing material; (c) your name, address, and email; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf; and (f) your physical or electronic signature. We will review valid notices, remove or disable access to infringing material where appropriate, and may terminate the accounts of repeat infringers.

9. Creator responsibilities

  • Follow all laws that apply to your content, including advertising-disclosure rules (for example, FTC requirements to clearly disclose paid partnerships, such as #ad);
  • Follow each platform's own rules (for example, Instagram's terms and branded-content policies);
  • Meet the deadlines and deliverables you accept;
  • Communicate honestly with Sadie and with brands; and
  • Not misrepresent your audience, engagement, or identity.

10. Prohibited conduct

You agree not to:

  • Violate any law or regulation, or infringe anyone's rights;
  • Use the Services to send spam or unsolicited communications;
  • Circumvent the Services to avoid fees — including soliciting or accepting off-platform payment for a campaign introduced through Sadie;
  • Interfere with, disrupt, reverse engineer, or attempt to gain unauthorized access to the Services;
  • Use bots, fake engagement, or other artificial means to inflate metrics; or
  • Engage in conduct that is harmful, fraudulent, deceptive, or otherwise objectionable.

11. Termination

You may stop using the Services at any time. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we reasonably believe your use poses a risk to the Services, other users, or third parties. Sections that by their nature should survive termination (including payment obligations for completed work, content licenses, disclaimers, limitation of liability, and indemnification) survive.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CAMPAIGN, BRAND, OR CREATOR WILL PERFORM AS EXPECTED.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CODEVET SOLUTIONS PRIVATE LIMITED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES WILL NOT EXCEED THE FEES YOU PAID TO SADIE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR FIFTY U.S. DOLLARS (US$50) IF YOU PAID NO FEES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless Codevet Solutions Private Limited and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Services, or your violation of these Terms or of any third party’s rights.

15. Governing law and disputes

These Terms are governed by the laws of India, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or the Services that cannot be resolved informally will be brought exclusively in the courts located in Delhi, India, and you consent to their jurisdiction. Before filing a claim, you agree to first contact us at support@getsadie.ai and give us a good-faith opportunity to resolve the dispute.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above, and for material changes we will provide additional notice where appropriate. Your continued use of the Services after changes take effect means you accept the updated Terms.

17. Contact us

Codevet Solutions Private Limited
Email: support@getsadie.ai